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Supportive Living

May 8, 2023 - We are excited to announce that has won the HOUSING SUPPORT SERVICE OF THE YEAR award for the third time!

We are honoured to be awarded with the Corporate LiveWire Prestige Award for 2023. has been recognized for our ability to house vulnerable individuals despite the challenges we face during a post-pandemic crisis, as well as

Dec 31, 2022 –St James and St Brendan Anglican Church have been wonderful supporters of by donating in the past as well as this year. 

The team of parishoners headed by Kathy Kairies and supported by The Reverend Jody Balint treated the residents at Lakeside Terrace today with a pizza party for New Year’s Eve!

We thank our community partners who continue to uplift t

Nov 15, 2022 - When community and social service agencies want to find their client stable housing, this can be frustrating especially when their clients are in an endless cycle of hospitalization, homelessness and incarceration.

As a community agency, are you faced with challenging types of clients who are hard to house?

As much as we want our clients to be healthy and happy, sometime

Nov 8, 2022 - At, we recognize the importance of housing our vulnerable population and continue to service the community to house individuals in a safe setting.

Recently some SL clients have transitioned out of SL homes in the Niagara Region. As a result, we are pleased to announce that a limited amount of beds are being released from our waitlist.

Agencies should be pleased to know

Oct 3, 2022 – In the spirit of adopting a democratic process when making annual donations, polled the residents at Lakeside Terrace to choose amongst the many organizations who support vulnerable populations. The residents unanimously chose to give to the Working the Streets of Niagara organization to recognize Pastor Bill DeGuire who supports the homeless.


Oct 2, 2022 - Residents at Lakeside Terrace Supportive facility were treated to an end of summer barbecue by the parishoners at Wainfleet Be in Christ Church. The BBQ was planned as part of a Serve Weekend where the entire congregation from the church was invited to serve their local community. Their life group is dedicated to helping many groups, including the residents at SupportiveL

Sept 30, 2022 - Port Colborne community resident, Ines Mundt, spent that last few months sewing over 25 hand-made quilts and donated them to the residents at Lakeside Terrace SupportiveLiving Residence in Port Colborne today.

She also donated handmade masks to the Humberstone Manor and Lakeside Terrace facilities back in March of 2020 when the COVID pandemic first began.

Both SL Director Shama Chaudhry

September 8, 2022 – is proud to partner with Fort Erie Native Cultural Center (FENFC) in our efforts toward providing support for indigenous communities across Ontario.

FENFC provides early education, healthy living programming and value covering all 4 areas of health (physical, mental, emotional and spiritual) for participants to succeed in their community.

FENFC focus and go

April 2022– We are excited to announce that has once again won the HOUSING SUPPORT SERVICE OF THE YEAR  award.

We are honoured to be awarded with the Corporate LiveWire Prestige Award for 2022, now two years in a row! was recognized for our ability to house vulnerable individuals despite the challenges w

January 28, 2022 - As mental health professionals, we all know the importance money management places in our client’s life. With the rising cost of living and inadequate pensions that are unable to keep up with these costs, managing money for clients is becoming more challenging than ever.

In a supported living environment, support and independence are intertwined. To provide an environment that respects

Dec 14, 2021 - is taking swift action to protect our staff and residents in all of our SL homes and is pleased to see that the Ontario government is taking our lead to speed up boosters and increase restrictions on congregate living spaces, in response to the spread of the COVID-19 OMICRON variant.

The OMICRON variant is now spreading quickly across Ontario and is expected

November 18, 2021



“The state of an individual, family or community without a stable, safe, permanent, appropriate housing, or the immediate prospect means and ability of acquiring it.” The Canadian Definition of Homelessness -

A brief definition that truly doesn’t suffice

October 20, 2021 - After operating Walnut Manor in St. Thomas Ontario for over 8 years, it is with mixed emotion that we announce the permanent closure of the home.

The historic home, located at 57 Walnut Street, now over 130 years old, has seen many changes over the decades, and most recently operated as a SupportiveLiving facility.  With the aging and ailing infrastructure of the buildi

September 10, 2021 - Back in May, we announced that a major Hollywood production was filming at our Brantford location and we promised to provide updates as they developed.

It’s now official! From the producers of “Yellowstone”, Paramount+, Paramount studios streaming service, has wrapped up filming the TV series, “Mayor of Kingstown” starring Academy Award win

May 21, 2021 - The excitement begins as Hollywood descends on!

A major Hollywood production company has chosen a home as the location of an up and coming, made for TV movie series, featuring  Oscar award winners and nominees.

The home is garnering a lot of attention in a Brantford neighborhood where film crews are currently shooting scenes and will be over t

April 1 - COVID-19 has inevitably changed the way we do business and impacted individuals with severe mental health and addiction challenges. As the industry attempts to navigate itself through an addictions and housing crisis, many organizations that provide permanent long term housing do not have immediate availability and as a result, long waitlists*

While SupportiveLiving.

February 2, 2021 - We are thrilled to announce that has won another National Award and has been named HOUSING SUPPORT SERVICE OF THE YEAR – 2020/21. This honour comes on the heels of the national Canada over 50s Housing Award just one year ago.

Founder and President of, Vishal Chityal, commented: “I am truly

Jan 19, 2021 - As a community, everyone is struggling to adhere to the restrictions brought on by the COVID-19 pandemic. Dealing with lockdowns, isolation, social distancing and balancing life and our own mental health has not been an easy feat.  Even through harsh economic times and job loss, the majority of us still have our basic needs in place – food, shelter and water. What about those

Dec 21, 2020 – This year, Christmas will not be the same. The COVID-19 pandemic presents many challenges on how we celebrate the holidays.

“The new normal.”

These are all factors that have now become a staple part of our lives: Wearing masks, testing, lockdowns, no visitation, social distancing and isolation.

Being alone, during the best of t

Nov 26, 2020 - On a week by week basis, we are beginning to understand the ever-evolving characteristics of COVID-19. Experts are predicting that a second wave could be more damaging than the first, with a result of increased cases.

Easing restrictions may not likely be the answer. The corona virus is still out there.

At, we have prudently elected to maintain the original protocol o


Nov 16, 2020 – is celebrating! The past fifteen years gives us a lot to reflect upon.

SL President and Founder Vishal Chityal was told by many in the industry that his model of housing would not work as long term housing for individuals with mental health vulnerabilities.  15 years later, after successfully starting up and acquiring many homes, SL


Nov 5, 2020 - At the beginning of October, we kicked off our Be Well and Stay Well Program. CEO and President Vishal Chityal donated t-shirts and personal wellness kits to all our frontline workers and hundreds of residents across each of our homes in the Niagara and West regions.

Wellness party with residents and staff at ... READ MORE

Oct 2, 2020 - Since the beginning of March when the Coronavirus pandemic started, SL management and frontline staff have worked tirelessly to keep COVID-19 out of our residences.

Although the past several months have been challenging, keeping our congregate home settings safe and our residents COVID-free has been top priority. We are relieved and happy to say that so far our efforts are paying

June 30, 2020 - In the last few months, the entire world has experienced life changing events. There has been changes to the way we work, live, play, interact and raise our children. Never before did we anticipate seeing something of this magnitude in our lifetime.

Although we are not out of the woods yet, communities across Ontario are making progress. I want to give a shout of recognition to all the wom

June 15, 2020 - With the existing supply chain of PPE (Personal Protection Equipment) allotted to hospital systems and large organizations, smaller homes in the industry struggle to secure an adequate supply.

SupportiveLiving CEO Vishal Chityal identified seven homes in the Golden Horseshoe area that were unable to secure reuseable masks, surgical masks, sanitizers, sanit

May 22, 2020 – From my experience in the mental health housing industry, I know that a good state of mental health is vital when it comes to our well-being, for our team members and for residents alike. Personal and community interaction lends to sense of belonging and its positive effects help individuals live longer. Even before COVID-19, loneliness was a growing public health concern and one of its main cause

May 12, 2020 --Bed Availability

With COVID-19 restrictions slowly lifting and in efforts to ease the burden on the hospital system, we are pleased to announce that we will be accepting new admissions based on the following criteria:

1) Client is discharged directly from hospital into a SupportiveLiving Residence
2) There is a 24-hour COVID-19 test conducte

May 1, 2020 – Over the past seven weeks since restrictions have been placed on our communities due to COVID-19 we have seen the housing industry turned upside down, with a monumental increase in demand for affordable housing as well as housing for the vulnerable and an increased pressure on an already stressed industry.

I would like to take a moment to applaud all Frontline workers across Canada, the uns

April 18, 2020 -In a shocking statement by Ian McCallum posted to his blog with regards to Walnut Manor, he has once again raised questions as to the operations of in St. Thomas.

Ian McCallum chooses to attack SupportiveLiving on a constant basis to serve his own political agenda. For many months, well before COVID-19 was even a current topic, was monitoring the situation closely

March 20, 2020 - Fourteen years ago when I built my first home in Welland, Ontario, I was able to house four so-called “unhousable” residents who had fallen through the cracks in the health care system, with critics trying to convince me that what I was doing was not “worth it” and not possible. Since then I have not looked back and have housed hundreds of Ontario’s vulne


February 18, 2020 - is proud to present a six-part blog series: From Corporate to Community – A Tale of Two Realities.

Shama Chaudhry, now Director of Communications for, is a published author, international best-seller and has worked in Corporate Canada for most of her career.

This blog series is a reflection of her transformation mo

This is Part 1 of a six-part blog series entitled From Corporate to Community - A Tale of Two Realities

It was September 2016. I sat at my cubicle, staring at my computer, the cursor blinking back at me. I woke up that morning, in complete dread of my routine: the commute, a hundred unread emails and looming deadlines.

After fifteen years, my heart wasn’t in it any more. The ambi

While I was at Corporate, every turn I took towards advancement was a trial. When you come from a place where you once loved your job and suddenly you're thrown into a space where everything is in constant flux, the need for stability is paramount.

Although agility was one of my key strengths, there was only so much change I could endure. With being constantly told you can do better, I was up for the challenge, but as I mentio

This was it. I was following two of my passions: writing and giving back to the community.

After going through my own turmoil and having the resources for support and guidance, I knew deep down, I needed to pay it forward.

I began volunteering my time to write for organizations where the premise for their business revolved around the support, guidance and empowerment of their respective communities. I volunteered for o

In my last blog, I talked about how I nervous I was speaking to Barb.

I could hear her voice in the background. “Someone is calling for me?” she asked incredulously.

When she finally picked up the phone, I quickly introduced myself to her. There was so much excitement in her voice that I could feel her energy through the phone. As I asked her questions about her life before coming to, he

Barb M at Walnut Manor

Many times I encountered a crossroad in my life. I would take the wrong path because I used my brain instead of relying on my heart or instincts. Perhaps it was derived from childhood beliefs to think more and feel less.

Over-thinking and constant analysis led to paralysis. I went down the path of least resistance for the sake of comfort. Doing what was familiar because

When in the corporate world, I remember visiting our offices downtown and walking around the homeless on my way to our penthouse suite.

In the blazing heat of the summer or the bitter cold winters with temperatures hitting record lows of -25C, I often wondered why they did not stay in shelters. Acquaintances would warn me not to give them money because instead of charity, I would be feeding their drug habits. Or they would try is proud to announce that they are the recipient of a National Enablement Award. Canadian over 50’s Housing Awards bestowed the honour upon in a ceremony that took place in Mississauga, Ontario on Dec 10, 2019.'s management team from left to right: Shama Chaudhry, (Director of Communications), Cynthia Lamb (Regional Supervisor), Jacqueline Honey

What is Supportive Living?

Adequate and suitable housing contributes to physical and mental well-being.

Supportive Living homes provide the advantages of living independently, with affordable housing for people struggling with chronic mental health issues.

As stated in the Homeless Hub report, "Housing First in Canada," a harm reduction model of housing acknowledges t

Do you sometimes feel like a hamster on a wheel when you are faced with challenging clients who are hard to stabilize? As much as industry professionals want to stabilize housing for their clients, sometimes we feel like we are on an endless cycle of hospitalization, incarceration, and homelessness.

The cycle of homelessness, incarceration, and hospitalization

Despite efforts to bri