"Wilson House is a not only a house but it is a home. The staff and residents support each other and form friendships with one another. My personal experience as an outreach nurse has been excellent. The referral process is easily accessible online and the prompt response time from supportive living is very helpful when assisting those in need of housing. Myself and clients are very grateful that Wilson House is an available option for stable housing." Nancy V RN-Mental Health HPHA

SupportiveLiving.ca is a place where one can have great experiences with the residents as well with the management. I spent almost two years in this company and in these years, I gained many skills like how to be confident to face every situation and also I have the opportunity to do what I do best everyday.

" For the last 6 months I am working as a part of this organization. This is very great opportunity for me to learn something new in the field of health. All residents are satisfied with services which are provided by SupportiveLiving.ca. Moreover, management is very cooperative, especially Shama and Cyndy. They are doing great job and always try to provide more support to staff and residents as well."

"I was living independently before but had to move to supportive living after my relationship fell apart. Living at Beatrice Manor has allowed me to learn how to live by myself and get my life back on track. I have my hoarding issue under control and with supports have learned to keep my room clean. I help with yard work by cutting the branches outside since fire safety is very important.

I used to live at Humberstone Manor but I like living in Welland as I am close to my son. We have had no outbreaks at Beatrice and I feel like the company does a good job with the rules because it’s to keep us safe."

"I was living in a place in an abandoned place without a shower in Hagersville. Came to Beatrice Manor and now I am not suffering as I did before. SupportiveLiving has done a good job keeping COVID out. The food tastes good but one day I would like to live on my own and do my own cooking and cleaning but for now being here temporarily will get me back on my feet."

"I was living independently on Victoria Street but fell behind in my rent and ended up homeless. I am happy to be at Lakeside as its better than being at the motel. I grew up close to Lakeside, and being near the lake and my favourite park gives me peace. I have felt a sense of security here during the pandemic and I have the courage to volunteer and also help others residents with housekeeping and keeping track of our garbage. I like the pastas we get in our meals and I am proud to say I have kept up my self care by taking a daily shower. Staff is a great support too.  I recommend living at Lakeside Terrace to anyone looking for transitional housing!"

“I was Eastwood manor before but I came to Lakeside. I love the location near the lake. I like the people I live with, staff helps me keep my room clean and laundry done. Also, I felt safe here during the pandemic.”

“The people at Lakeside are nice and the staff is great here. The food is really good and I gained some weight and my face is growing back. I have a lot of support with laundry. Lakeside is safe from COVID with all the rules and protocols. I used to be in Crystal Beach and was pressured to do drugs before but now being at Lakeside has helped keep me sober!”

"Before going to the shelter at YWCA, I was living independently in my own apartment. At Lakeside Terrace, I have peace of mind that staff are here for supports and I have social interaction with other people. I use a walker and I like that Lakeside is accessible. During this time in my life, I am relieved that I have transitional housing.

With COVID, I feel safe with the protocols that are in place and know that I am protected by SupportiveLiving.ca. There is a lot of variety of food which I enjoy.

We are one big family and we all look out for each other. The location is wonderful and being near the lake is good for your mind and body."

"It has been a good experience working with SupportiveLiving.ca for the past year.  I am happy to be there for my residents, their families and community supports. I am also lucky to have the opportunity to work for a great organization that is providing much needed housing in society today."

"SupportiveLiving.ca is a place where we treat your loved ones like our own family. Staff and Management are very cooperative and always there to assist. Our residents live together in harmony and help each other whenever someone needs support."

"I have been working with SL for almost a year now. I feel great to be a part of a company that provides support and services for our residents. Walnut Manor is a pleasant place to live where all the residents are peaceful and friendly. Every day we have the opportunity to learn new skills and it gives me a chance to learn different ways of how to help our residents. I am grateful to share in their happiness and they always appreciate what we do as staff. The best part is that our management is always there to assist us and are committed to my success!"

"I work at White House Lodge which provides very good support and services. I find our residents are very happy living in this supportive environment.  I am honored to work for SupportiveLiving and I have learned so many new skills in such a short period of time. Management and my colleagues are very helpful. I am proud to be a part of the SL family."

"I have been working at SupportiveLiving.ca close to a year now. I am grateful for this opportunity and it has been a great experience for me. I enjoy the work environment and Management is always there to support us. SupportiveLiving.ca is one of the most compassionate and helpful organizations in the community for our vulnerable population."

"I really enjoy working at SupportiveLiving.ca in all the resident homes. I have learned many new skills such as how to handle different situations to provide adequate support to residents. We genuinely care about the welfare of our residents. SupportiveLiving is on top of providing valuable education and training to our staff to protect and keep our residents safe. Working at SupportiveLiving is fun and I have gained so much more experience!"

"Before I came to Lakeside Terrace, I was living near the library in Fort Erie with my father. I came to Lakeside over fifteen years ago. It is a comfortable setting here and I enjoy being near the lake to take walks on the beach and watch the boats. Most of the time, I listen to my radio. The staff here is great and I help them out as much as I can since this is my home. I received Resident of the Month back in March. SupportiveLiving really cares about their residents and it is great being recognized!"

"My name is Meghan and I am a resident at Lakeside Terrace Supportive Living here in Port Colborne. I have lived here for 1 year. The bathrooms get cleaned,the floors get swept and mopped daily, all the residents get their laundry done and lastly all the residents get their rooms cleaned thoroughly by the staff here. There was a change in the menu and the food since then has been terrific. Also the staff are very kind, personable and they always try to meet every residents needs if they can in a timely manner. There are many reasons why I chose to move from my hometown of Guelph to this Supportive Living Facility.

I was dealing with homelessness and I was really bad in the drug scene to the point where I was close to dead. I finally got accepted here at this location of SupportiveLiving and I accepted the offer because I not only wanted to get sober and I have been now for around 4 or 5 months. Also I came to SupportiveLiving because well I was done with being homeless and I wanted to start life fresh and on a clean slate in a different city so what I’m trying to say is that SupportiveLiving saved my life and I would not be 4 or 5 months sober if it wasn’t for them taking me in and giving me a roof over my head, and for staff that cared about me."

"I used to live with my brother in the city. Now that I am living at Lakeside Terrace, I feel more independent and supported. I have made new friends here and they even save me a seat at meal times. I like living by the lake and during the summer I go for walks. I feel safe here and the staff are kind and friendly. I recommend SupportiveLiving.ca to everyone!" 

"SupportiveLiving.ca is a great workplace with friendly people. We are provided with many opportunities to learn and use new skills, especially when it came to working with the public and residents. Without question or judgment, Management is there EVERY SINGLE WORK DAY... assisting us with a smile.

Supportiveliving.ca is one of the most compassionate, helpful organizations in the community and I find ALL of our staff and Management to be very professional.  The work atmosphere is unparalleled to any job I have had in my professional career."

“I have had a great experience working with SupportiveLiving.ca. Their team is very thorough, responsive and on the ball, especially when providing updates. They break up each step of the process and have proven to be proactive when placing an individual. They recognize the intricacies when working with hospitals and I feel they understand the challenges I face in my role, by which liaising is rapid.

SupportiveLiving.ca provides more options beyond the mental health and disability sector as they cater to a diverse group of individuals e.g. seniors. Knowing that they have no wait-list, I have already recommended them to my colleagues at CMHA!” Sarah R, Social Worker, Huron County

“SupportiveLiving.ca is willing to provide housing to individuals experiencing the stigma of mental health issues who normally would be difficult to house. This is huge within our communities. The admissions team are very responsive, great problem-solvers, open to good two-way communication and consider the opinions of others. They make my job easier because they are always two steps ahead of me in the process.

SupportiveLiving.ca is definitely helping fill a void when it comes to the housing crisis and mental health space. I highly recommend working with them and I am already spreading the news to my colleagues about the great things that they are doing for these individuals.” Sarah S, Community Partner

“I have been living at White House Lodge Supportive Living Residence since last September 2019. I was homeless in Guelph, diagnosed with schizophrenia at the age of 18 and in bad physical health due to drinking and drug use. Since coming to White House, I have not touched any drugs, my mind is clear, I am at peace and stable. Cyndy is great – she is compassionate, has nerves of steel and gives us tough love. I am amazed by her!

I now have the support and independence I need as I am high maintenance so when I need my privacy I go to my room and then join everyone when I want to. I am grateful and thankful to SupportiveLiving for my new life.”

“I used to live on my own and worked in the medical profession. I started living at Humberstone Manor Supportive Living Residence for the last few years. Michelle is great – she is pleasant, thoughtful and very professional. I can come and go as I please and enjoy spending the day with friends once a week.

Although I love to read, I can’t do it all day so I help out at the residence with dishes and cleaning. This allows me to keep busy and feel like I am helping.”

“I have a good life living here at Lakeside Terrace Supportive Living Residence. My social worker saved my life and she is an important person who helps me every day. I like living here and I have good friends. I take my meds and my injections make me feel better. I try to help the other residents by telling them it’s important to work with social services. It changed my life for the better.”

“Over the past year, my experience working with SupportiveLiving.ca has always been amazing. I am able to place complex, chronically homeless individuals who normally would not be housed quickly. SupportiveLiving always takes immediate action when I am in crisis mode, as I cannot afford to wait days for a response.

No matter how complicated the situation, the admissions team are able to work with me 100% of the time. Our process is like a well-oiled machine: I refer people directly from the shelters, gage who is a good fit, and work fast with their team, with placement often happening the same day! They make my job so much easier.

SupportiveLiving.ca provides placement in a time where there is a shortage of housing and in turn, removes the burden off the shelter system, which normally cannot meet the needs of the individual.” K.E.S, Front Line Staff, Social Services

"In placing a family member into SupportiveLiving.ca, my experience has been amazing. The admissions team exercised a high level of professionalism and expertise by quickly assessing my daughter’s housing needs and placing her in the right residence.

In the past, she had moved around too many times and I was looking for a safe and stable environment.  She is unable to work and needs encouragement in many aspects of her life. SupportiveLiving.ca was able to accommodate her when she moved into Humberstone Manor Supportive Living Residence.

I see the growing need for these types of homes to provide support and stability to individuals with physical, mental or emotional impairments. I wish more agencies like the YMCA and other shelters were aware of an organization such as SupportiveLiving.

I highly recommend SupportiveLiving.ca to anyone as I now have peace of mind that my daughter will be properly supported and attain an equal level of independence." –Shannon L, mother of resident

"I have worked at Beatrice Manor Supportive Living Residence for five months. My background as a RN and my work at SupportiveLiving allows me to continue to learn how to handle individuals with mental health issues.

Cyndy is very helpful in supporting my role there as a home operator. All in all, SupportiveLiving.ca is a great company to work for as they provide support to all of their staff and residents."

"I joined SupportiveLiving.ca as as staff member almost two years ago in May 2018 when I was training to become a nurse. I was given a live-in position at Humberstone Manor Supportive Living Residence which was a great help to me while I was studying. SupportiveLiving afforded me the opportunity to obtain my nursing certification while housing and employing me.

If I need support, the SupportiveLiving management team is there to help resolve any issues. I have grown personally and professionally and I am proud to be working for a company that is helping the community."

"I started working at White House Lodge Supportive Living residence two months ago and what can I say? I have worked in many similar homes but found SupportiveLiving.ca to be a large, welcoming company, offering so much opportunity to grow.

My decision to leave the other homes and work at SupportiveLiving.ca was solely based on the amazing support I received from their management team. It is a breath of fresh air to know my voice is heard and they are committed to my success.

While my home base is White House Lodge, I was given the opportunity to travel to other Supportive Living residences. It gives me the chance to work with a diverse set of residents, with various diagnoses. I am also delighted to work with a new community in direct coordination with churches or food banks.

My job is never boring and my work keeps me on my toes. I highly recommended working here. SupportiveLiving.ca is a great company invested in its staff, clients and residents!"

“SupportiveLiving.ca is very responsive and committed in helping to place an individual I support, who has very complex needs. This makes my job easier by facilitating the intake process and understanding the individual's requirements, which in turn allows more time for me to help support other individuals. At SupportiveLiving.ca, the individual I support is able to enjoy both his freedom and independence while his basic needs such as food, toiletries and laundry are addressed. With the government funding he receives today, he would not be able to afford independent housing and would be rendered homeless if an organization like SupportiveLiving.ca did not exist. They help solve the shortage of affordable housing in our community with the necessary support services in place.” - T.V, Support Worker, Niagara Region

“When working with SupportiveLiving.ca as an organization, I found them to be very accommodating, flexible, caring and compassionate. They understand the complex needs of the vulnerable population they serve.

I deal directly with the admissions team who are an excellent resource for my referrals. The SupportiveLiving team respond to my needs immediately, they are out of the box thinkers and professional at all times. They are in tune with the housing industry and understands the special needs of this challenging population.

It is a unique situation working with SupportiveLiving.ca because they fill a void by housing residents that the city cannot house due to its lack of resources. SupportiveLiving.ca is committed to their promise to offer safe and affordable housing for all those in need.”

"I was living in another home and dealing with the ACTT team and psychiatrists but then I came to SL in 2011 and been here for 8 years. Living here has made me a better person and I made a lot of friends and the staff and my case worker are supportive and I am happier at Beatrice Manor Living Supportive Living Residence. I am moved to Room 19 and it is a nice room with privacy because now I don’t have a roommate like before. I like Beatrice Manor because it is family oriented atmosphere and there is respect. Vishal has helped me and he is a good man, a good friend and when he meets me, he is nice to me and treats me with the respect. The staff think he is great too. And the support services like the ACTT team take me to activities and we use computers and have a Timmy's coffee. So I am very happy here. Thank you SupportiveLiving.”

"I lived home with my family but it didn't work out. I have been at Humberstone Manor Supportive Living Residence for 2 years. I get along with the other residents, the staff is supportive and I am more independent and I have a set schedule and I come and go. I like the layout of the home, the privacy of my room and it's a good social life. My friends come and visit me whenever."

"I was hospitalized, into drugs and not eating properly. I was living on my own but it didn’t work out and then I was at another home but came here a year and half ago. Being at Humberstone has affected my life in a positive way. My basic needs are met to survive. They help with meals and my laundry. I don’t need a worker because I am doing well. Humberstone is run well by staff who are up to par. I recommend living here to other people.”

"I was at a Chippawa home but it closed down and I came here. It’s a roof over your head and I can come and go when I want. Staff is great, good cooks and everyone is supportive. I help out with maintenance and picking up garbage to be busy. I made good friends here.”

"I was at a different home on Welland Street. Been here 17 years. The cooks are lovely and I eat good.I like the staff and the other residents. The staff are nice to me and are like my family. We have fun together watching movie and tv. This is my home.”

"I have been at other homes before and at White House for 8 years. The difference it has made in my life is I turned my life around, I am getting along with staff and its like a second family here. I have new friends and the support system here helped me achieve my goals like get my passport and drivers license. The staff and other residents look out for each other. The asset is to help others. I take people places if they need to go somewhere. I recommend living here. Management is great because everyone helps everyone!”

"I was in a retirement home before and got kicked out for drinking. I have been living here at White House for 6 years. My life has changed because I don’t drink anymore and I am a better person and happier. I like the staff and they help me when I am having a bad day. I don’t have a lot of friends so I mostly stay in my room but I like that because its quiet and you can think on your own. Ken and Cindy are nice and give support.”

"I was living in the next town over with my teenage son in my own apartment but then I was hospitalized last year. It brought on high anxiety and landlord issues. I was acting off and needed to recuperate. Living in a SupportiveLiving home has changed my life where it has matured me and accepted different mental health problems. I am non-judgmental and people need to stop putting down those with mental issues.

I am stronger now. I had to learn how to walk, and shower and do things on my own. At White House Lodge, I want to be tidier and cleaner. The manager here, Cyndy, is like a second mom to me. With tough love, we made a connection. She has a big job here and she is managing it well! The residents here are like my family so I help by making coffee, sewing and cleaning. When life is hard, you appreciate what you have and to be content.”

"I had no place to stay so I started living with a roommate and it didn’t work out because the environment was not good. When I got out, I ended up at Walnut Manor. There was a lot of negative aspects in my life. Now I feel like my life is heading in a positive direction and I have more stability and peace of mind. I keep myself busy and still manage things on my own and I have seasonal work. What’s great is I have a personal space here, good conditions. I tried working to see if I could put myself out there but I am not ready as yet.  This home is a safety net due to the negative circumstances I was prone to before. I get meals and a place to shower.”

"I like St Thomas because I am a country boy, not a city slicker. I lived on my own and other homes but I needed a place where it was quiet and they make good meals and boost up my confidence. I like to get social and talk to people, sit outside and go see movies and Timmies coffee. So yeah, I like the social activities and the meals and when the ACTT people take you to see movies and baseball games or restaurants.

We sometimes go camping or have Halloween parties. At Walnut Manor, we all get along and we help each other out, like if one of us runs out of smokes, we help each other out and share. I really like the staff and they help us to make our day better.”

"I lived in London ON and then became homeless until I came to Walnut Manor 9 years ago. My life has vastly improved. Life is easier and I am more at peace and more independent. They have great staff. I feel like I have support in the areas I need support with the help of social services.

The staff at Walnut Manor is supportive and managed well. And I think Kodie is great!”

"I started working for SupportiveLiving.ca almost 2 years ago and in this time I have been able to grow with the company. I’m always put to the challenge and one never stops learning.

We have an open door policy so you never feel stuck or alone. Vishal believes in me and what I bring to the table in order to help grow the company even more. Management is very understanding and helps in resolving any problems that come up.

Also, I rely on my team for feedback and guidance in working with the residents at the homes. The most rewarding aspect is how we put our residents first and have their best interest at heart."

"I have been working for SupportiveLiving.ca at Beatrice Manor since December 2016. In the beginning, it was a struggle dealing with the residents as it was a new experience for me to understand their problems and the behavior. At first the communication with mental health care services, ACTT, community health care and Gateways was difficult. But I built a good relationship with the management team who helped create a good working atmosphere.

All the staff who work for Vishal maintain healthy communication with him and, under his guidance, we are able to provide quality services to the residents of our homes. The company is very focused on delivering exceptional housing for its residents.”

"SupportiveLiving.ca has been a great place to work! Management is hands-on, dealing with any issues that arise and solving them quickly. I love working with residents to make them feel as independent as possible. The atmosphere here is one big family!"

"I have been working at SupportiveLiving.ca for three years and been in this industry for over thirty years. I must say SupportiveLiving.ca is one of the better work environments. I enjoy working for Vishal and love working with the residents. If there are any issues or problems, Vishal is on top of it and sincerely cares about his employees. He even reached out to me after my surgery. Very supportive.

At the previous home I worked at, the owner closed and said the all residents will have to go back on the streets in shelters. Vishal stepped up, took each and every resident and provided housing for them. He cares about the people and they always come first!”

"I have been working with SupportiveLiving.ca for nearly 8 years and it has been a rewarding and challenging experience. Over the years, I have been proud to belong to an organization that not only values their employees but also values their residents and the communities in which we provide housing.”

"SupportiveLiving.ca provides accessible and affordable housing for people when they are most vulnerable. For me, they are solving the problem of homelessness, providing stable and supportive housing to underserved populations. I enjoy working with them because they are incredibly responsive and help me by placing individuals quickly. They effectively communicate with service providers and support teams. I know my client is in good hands because SupportiveLiving.ca enhances their quality of life by attending to their basic needs of housing." – Rachel D, Social Worker, Guelph/Wellington Region

"As a community worker, SupportiveLiving.ca is highly responsive – something which is quite appreciated in our line of work, given that it often take weeks to hear back from other housing providers. There is also a personal aspect. I have built relationships with their management team and can rely on them to give me the information I need. SupportiveLiving.ca is a reputable name in the industry and this is based on the services they provide. No hoops to jump through or hidden costs. They are straight-forward and offer housing, affordable to our clients. The biggest problem that is solved by SupportiveLiving.ca is the lack of affordable housing in the community. Even when there is availability in other homes, I am inclined to refer my clients to SupportiveLiving because they are easy to work with and I have confidence in their ability to provide housing that is in the best interests of my client." – Sierra R, Outreach Worker, Waterloo/Wellington Region